TL;DR

Who? Féline Kuijer, your dedicated local property assistance contact at Living on the Côte d’Azur, personally taking care of your keys and agreed property-related requests.

What? An exclusive keyholding and property assistance service, including keyholding, property access, furniture deliveries, maintenance appointments, on-site presence, photographs, videos and flexible hourly assistance.

When? After purchasing your property through Living on the Côte d’Azur, whenever you need someone to be present for a delivery, installation, repair, maintenance appointment or other practical request.

Where? Across the French Riviera, including Nice, Cannes, Antibes, Mougins, Villefranche-sur-Mer and surrounding areas, subject to availability and travel arrangements.

Why? Because our relationship with you does not end when you purchase your property. We want to provide continued personal assistance and a trusted local contact, especially when you are living abroad or are unable to be present yourself.

Beyond the Purchase: Exclusive Keyholding & Property Assistance on the Côte d’Azur

A personal service for Living on the Côte d’Azur clients, offering a trusted local presence and practical assistance long after purchasing your property on the French Riviera.

Buying a property on the Côte d’Azur is an exciting milestone, whether you are looking for a holiday home, a second residence or a permanent place to enjoy the Mediterranean lifestyle. However, the relationship with your property does not end when the purchase is completed and the keys are handed over. In many ways, that is when a new chapter begins.

For international buyers and second-home owners, managing a property from abroad can sometimes involve practical challenges. Furniture needs to be delivered, appliances need to be installed, maintenance appointments have to be organised and different professionals may require access while you are not in the region. Even relatively simple arrangements can become complicated when you live hundreds or thousands of kilometres away.

My name is Féline Kuijer, and I will personally be responsible for this service. From keeping your spare keys securely to welcoming furniture delivery teams, coordinating access for maintenance professionals, remaining present during installations and providing photographs or video updates, I will be there to make managing your property easier.

It is our way of continuing to look after our clients long after the purchase has been completed.

1. More Than a Property Purchase: Continued Assistance After Completion

Purchasing a property abroad is an important decision, and having the right support throughout the process makes a significant difference. At Living on the Côte d’Azur, we understand that our clients are not simply looking for a property; they are investing in a home, a lifestyle and a long-term connection with the French Riviera.

Once the purchase is completed, however, there are often several practical matters to organise. A newly purchased apartment may need furniture, appliances, lighting or other installations. A villa may require maintenance, technical appointments or improvements before the owners can fully enjoy their next stay. For those living abroad, arranging access to the property can quickly become inconvenient.

Rather than leaving our clients to manage every practical detail independently, we want to offer an additional level of assistance. Our exclusive Keyholding & Property Assistance Service provides continuity after the acquisition, giving our buyers the possibility of having someone locally available to help with agreed appointments and practical requests.

This is not a traditional holiday rental concierge service or a full property management package. It is a personal service designed around the everyday needs of homeowners who want to know that someone can be present at their property when necessary.

This service is exclusively available to clients who purchase their property through Living on the Côte d’Azur.

If you are currently considering purchasing a property on the French Riviera, you can discover more about our approach in our step-by-step guide to buying property on the Côte d’Azur.

2. Your Personal Local Contact – Féline Kuijer

My name is Féline Kuijer, and I will personally look after the Keyholding & Property Assistance Service for Living on the Côte d’Azur.

Through my work in real estate, I have developed an understanding of the expectations of international buyers and property owners who choose the French Riviera as their home away from home. I know that purchasing a property is only the first step and that the practical arrangements afterwards can sometimes require just as much attention.

My role is to make these arrangements easier by becoming your dedicated local contact once your property purchase has been completed.

You will be able to contact me when you need someone to open your property, welcome a delivery team, provide access to a professional or remain present during a scheduled intervention. I can also take photographs or videos when requested, allowing you to stay informed about what is happening inside your property even when you are abroad.

I will personally take care of the entrusted keys and the agreed appointments, providing a familiar point of contact rather than having to arrange a different person every time someone needs access.

The idea is simple: you know who has your keys, you know who will be present at your property and you have someone locally available to help with practical matters.

3. Keyholding: A Secure and Convenient Solution for Your Property

One of the main elements of the service is keyholding. As a property owner, you can entrust a spare set of keys to me under agreed security and key-handling arrangements.

This means that when a scheduled intervention or delivery needs to take place, you do not have to organise your travel or ask friends and neighbours to provide access. Instead, I can arrange to attend your property at the agreed date and time.

Every access request will be organised with your prior authorisation, ensuring that you remain in control of who enters your home and when. Your keys will only be used for agreed appointments and requests.

For international homeowners, this can provide considerable convenience. Whether you live in the Netherlands, Belgium, Germany, the United Kingdom or elsewhere, you can arrange practical appointments without having to be physically present on the French Riviera.

4. Furniture Deliveries and Installations

Furnishing a new property is often one of the first things owners organise after completing their purchase. From ordering a new sofa or dining table to installing beds, appliances, lighting and other household items, deliveries can require someone to be available at a specific time.

If you live abroad, coordinating these deliveries can be particularly complicated. Delivery companies generally provide specific time slots, and someone needs to open the door, welcome the delivery team and remain present while the items are brought inside.

With our service, I can personally attend your property, welcome the delivery personnel and stay throughout the agreed delivery and installation appointment.

Once everything has been delivered, I can also take photographs and send them directly to you. This allows you to see how your new furniture looks in your home without needing to travel to the property.

Whether you are furnishing an apartment in Nice, preparing a villa in Cannes or arranging the final details of a newly purchased home in Mougins, having someone locally available can make the process considerably easier.

5. Maintenance, Repairs and Technical Appointments

Owning a property inevitably involves maintenance and occasional repairs. An electrician may need to check an installation, a plumber may need to carry out a repair, an air-conditioning technician may require access or an internet provider may need to install equipment.

For owners who are not permanently present, these appointments can become difficult to organise. You may need to take time off work, arrange travel or ask someone else to attend on your behalf.

As your dedicated local contact, I can welcome the relevant professionals, open the property and remain present throughout the agreed appointment. Once the intervention has finished, I can confirm that the visit took place and, if requested, send photographs or videos showing the work area or the result of the intervention.

This service is intended to provide a personal presence and facilitate access to your home. It does not replace the technical responsibilities of the professionals carrying out the work, nor does it include technical supervision.

For more information about the legal stages involved in purchasing a property in France, read our guide to the legal process of buying real estate in France.

6. Renovation, Improvements and Other Property Projects

A newly purchased property often requires a few adjustments before it feels completely like home. You may want to install new equipment, replace certain items, improve a room or organise minor renovation work.

During these projects, several professionals may need to visit the property on different dates. If you are not living locally, being present for every appointment can quickly become time-consuming.

I can assist by arranging access for agreed visits, welcoming contractors and remaining at the property for the duration of the scheduled intervention. For projects involving several appointments, we can discuss the expected schedule and organise my availability accordingly.

This is particularly useful during the first months after purchasing a property, when owners are often organising deliveries, installations and improvements before their next stay on the French Riviera.

The service focuses on providing access and an on-site presence. Any project management, technical supervision or responsibility for the quality of renovation work remains outside its scope.

7. Photographs, Videos and Personal Property Updates

When you are away from your property, sometimes all you need is a simple update to know that everything is progressing as expected.

Perhaps a new piece of furniture has arrived, a technician has completed an intervention or you would simply like to see a particular room or area of your property. Rather than travelling to the French Riviera, you can request photographs or short videos.

As part of the service, I can personally visit your property, take the requested pictures or videos and send them directly to you. This can be arranged following a delivery, an installation, a maintenance appointment or as an individual request.

Visual updates can be especially useful for international homeowners who are preparing their property for their next visit. You can see what has arrived, how certain items have been installed or what has been completed, without having to wait until you return.

The aim is to provide clear and direct communication, allowing you to remain connected to your property even when you are not physically there.

8. Flexible Hourly Assistance: Personal Support When You Need It

Not every property owner requires the same type of assistance. Some appointments may only take one hour, while others may require several hours of presence.

For this reason, we also offer the possibility of arranging personal assistance on an hourly basis. This allows you to request my presence according to the nature and duration of your requirements.

For example, you may need one hour to welcome an electrician, two hours to receive a furniture delivery or several hours while different professionals carry out scheduled installations. You may also have a specific practical request that requires someone to visit your property, check a particular area or take photographs.

The hourly arrangement offers flexibility without requiring you to commit to a comprehensive property management service. You simply discuss your requirements, the estimated duration and the applicable rate with me in advance.

Depending on availability, we can organise individual appointments or longer periods of assistance. Any additional travel expenses or specific arrangements will be discussed beforehand so that everything is clear before the appointment takes place.

9. How Does the Exclusive Service Work?

The process is designed to be straightforward and personalised. Following the completion of your property purchase through Living on the Côte d’Azur, we can discuss whether you would like to benefit from the Keyholding & Property Assistance Service and establish the arrangements that suit your property.

The first step is an initial conversation to understand your requirements, the location of your home and the types of assistance you may need. If you decide to use the service, we will agree on the key handover arrangements, security conditions and the scope of the assistance provided.

Once everything has been established, you can contact me whenever you need someone to attend your property. Simply provide the appointment details, including the date, time, service provider and expected duration. I will confirm my availability and the arrangements before the visit.

On the agreed day, I will personally attend your property, open the door, welcome the relevant professionals and remain present for the agreed duration. Once the appointment has finished, I will let you know that everything has taken place and provide photographs or videos whenever requested.

This creates a simple and direct relationship between you and your local contact, making it easier to organise practical matters without unnecessary travel or complicated arrangements.

10. An Exclusive Benefit for Living on the Côte d’Azur Buyers

At Living on the Côte d’Azur, we believe that providing a good real estate experience means looking beyond the transaction itself.

Finding the right property is an important part of the journey, but we also understand that our clients may need assistance once they become homeowners. This is particularly true for international buyers who are not always able to be present in the region.

Our Keyholding & Property Assistance Service is therefore designed as an additional benefit for clients who purchase through our agency. It allows us to maintain a relationship with our buyers after completion and offer practical assistance that makes owning a property on the French Riviera more convenient.

Rather than simply handing over the keys and ending our involvement, we want to remain a point of contact for our clients. Through Féline’s personal assistance, owners have someone locally available to help coordinate agreed appointments, welcome deliveries, facilitate access and provide updates when needed.

Whether you have purchased a modern apartment in Nice, a villa in Cannes or a home in one of the quieter villages of the region, the aim remains the same: to make the experience of owning your property easier.

If you are still deciding where to buy, explore our guide to the top towns to buy property on the French Riviera.

For international buyers who are also considering a longer stay in France, our article about living on the French Riviera, visas and residency options provides further information.

Frequently Asked Questions – Keyholding & Property Assistance

Who can benefit from the Keyholding & Property Assistance Service?

This is an exclusive service reserved for clients who purchase their property through Living on the Côte d’Azur. It is intended to provide additional assistance after the completion of their property purchase.

Who will personally look after my keys?

Féline Kuijer will be your dedicated local contact and will personally look after the entrusted keys under agreed keyholding and security arrangements.

Will you stay at my property during furniture deliveries?

Yes. I can remain present throughout the agreed delivery and installation appointment, welcome the delivery team and provide access to your property.

Can you arrange access for electricians, plumbers and other professionals?

Yes. I can welcome different service providers and remain present while they carry out their scheduled interventions, subject to prior authorisation and availability.

Can I request photographs and videos of my property?

Yes. I can take photographs or short videos of deliveries, installations, visible issues or specific areas of your property and send them directly to you.

Can I book assistance by the hour?

Yes. Hourly assistance is available depending on your requirements and my availability. The duration, hourly rate and any applicable travel expenses will be agreed upon in advance.

Is this service automatically included when I purchase a property?

The service is an exclusive additional offering for Living on the Côte d’Azur buyers. Its availability, specific arrangements and applicable fees will be discussed individually. It should not be confused with an automatically included or unlimited free service.

Can I request assistance at short notice?

Requests are subject to availability. We recommend arranging appointments in advance whenever possible, particularly during busy periods on the French Riviera.

Which areas are covered?

The service is intended for properties across the French Riviera, including Nice, Cannes, Antibes, Mougins, Villefranche-sur-Mer and surrounding areas. Availability and travel arrangements depend on the property’s location.

Does the service include full property management?

No. The service focuses on keyholding, property access and personal on-site assistance during agreed appointments. It does not include rental management, permanent surveillance, technical supervision or emergency intervention.

Useful External Resources for Property Owners in France

For additional information about property ownership and the administrative aspects of living in France, the following official resources may be useful:

• Notaires de France – Information about the French notarial profession, property transactions and legal matters.
• Service-Public.fr – The official French administration website, providing information about administrative procedures and everyday matters.

More Than Buying a Property – Having Someone There When You Need Them

Buying a home on the Côte d’Azur should be the beginning of an enjoyable experience, not the start of additional logistical complications. Whether you live abroad, visit your second home occasionally or are still furnishing your newly purchased property, having a trusted local contact can make everyday arrangements much easier.

With our exclusive Keyholding & Property Assistance Service, Living on the Côte d’Azur continues to support its clients beyond the purchase itself. Through personal assistance from Féline Kuijer, you can arrange access for deliveries, welcome professionals, remain informed through photographs and videos and request hourly assistance whenever needed.

Because when you buy your property through Living on the Côte d’Azur, our relationship does not end at the handover of the keys. We want to be there for what comes next.

To find out more about this exclusive service, visit Living on the Côte d’Azur and contact our team to discuss the assistance available after your property purchase.

Féline Kuijer

+33 6 49 92 73 57
Your Personal Keyholding & Property Assistance Contact
Living on the Côte d’AzurThis service is exclusively available to clients purchasing through Living on the Côte d’Azur. All appointments, hourly rates, travel expenses, keyholding conditions and service arrangements are agreed individually and are subject to availability.